"Oops! We can't seem to find the page you're looking for" Error

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Molly Brown

• 2025年02月19日 19:56

I have been working in Box for years, and all the sudden, when I click on any of my Box folders, I get the error "Oops! We can't seem to find the page you're looking for."  In addition, the documents in my Box folder on Windows are giving me an error when I attempt to open them - I assume because they can't locate the files based on the issue with Box online.  How can I solve this issue??

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  Rona

  • 2025年02月21日 22:43

  Hi Molly, 

  Welcome to Box Community and glad to assist! 

  We've recently exprienced an issue in the Box website that was shortly identified by our Engineering team. 

  I'm reaching out to confirm if you're now able to access your Box files and folders properly. 

  We'd love to further assist! 

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