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Box links are correct but pdf links are not opening...

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Serkan

Hello
I am having an issue with Box.com. When I open a PDF file from a main folder and try to paste its link in another tab in Chrome, it doesn’t work. It doesn’t open in other browsers either. The link works the first time when opened from the main folder, but after that, I get a 'file not found' error when copying and pasting the link. It seems like the link only works the first time from the main folder and needs to be opened from there each time. I am not the folder's admin—could this be a setting issue, or is there another problem? The links are exactly correct.

How can i solve the problem?
Thanks
Regards 

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  • Rona

    Hi there, 

    Welcome to Box Community and glad to assist! 

    To get a closer look, can you attach a screenshot of your error? 

    We'd love to further assist! 

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  • Serkan

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  • Serkan

    Hello 

    you can see the isseu above...

    But the link is correct!

    Thanks

    regards 

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  • Serkan

    Hello

    Could you please assist me? I have been waiting for three days, and I haven’t received any comments, solutions, or updates.

    Thanks

    REgards 

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  • Serkan

    Hello
    Could you please assist me?

    Thanks

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  • Serkan

    Hello

    Could you please assist?

    Thanks

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