Storage is saying it's full but it's not.

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Jason Knight

• 2025年02月26日 15:30

Hello, I work for local IT and I am assisting a user who has a company issued Box account. Whenever he tries to upload, he's getting a message that his storage is full but it's not. He has one or two smaller files and that's it. I saw answers in the past that this was able to be resolved with assistance from Box Support. Any assistance here would be greatly appreciated. 

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  Rona

  • 2025年02月27日 19:41

  Hi Jason, 

  Welcome to Box Community!

  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.

  Thanks for posting!

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