Need to Disable 2FA

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2025年03月01日 02:06

Hello Box Support, we need to disable 2FA for multiple Box accounts for our team because the phone number we used is no longer active. Can you help us?

1件のコメント

Rona

2025年03月04日 19:18
Hi Nathaniel,

Welcome to Box Community and glad to assist!

Since it's a login issue, please advise the affected user to open a new ticket and contact Box Support using this link. The link provided will allow you to open a ticket if you have trouble signing in.

Thanks for posting!
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