About UP grade

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吉武誠一

• 15 日前

I am unable to upgrade to Box Business.

The following message appears:

"An error occurred while processing your request.
We were unable to process your payment information.
Please double-check that all fields are filled out correctly and try again.
If you need assistance, please visit support.box.com."

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• 

  Rona

  • 14 日前

  Hi there, 

  Welcome to Box Community! 

  It indicates that you have already collaborated with one of our team members. Please keep an eye out on your existing ticket and we'll stay in touch. 

  Thanks for posting!

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