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Update user 2FA phone number

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ORB Box Admin

Good Day,  I have a user that needs to update their phone number for 2FA.  I don't see an option for that in the Admin Console.

Connor O'Dea

<personal information-redacted>

User ID: 35847933126
 
Would like phone number updated to <personal information-redacted>
 
Thanks,
Nolan
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  • Rona

    Hi Nolan, 

    Welcome to Box Community!

    To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.

    Thanks for posting!

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