Email already used in a Box account but not associated with an enterprise

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Brian Ruether

• 10 日前

My user created an account with his work email address.  He then deleted his account, but I still get the message "Email already used in a Box account but not associated with an enterprise".

Is there a solution?  A previous post mentions converting Unmanaged Users, but that is not my case, they don't show up as unmanaged users. 

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  Rona

  • 9 日前

  Hi Brian,

  Welcome to Box Community!

  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.

  Thanks for posting!

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