Storage Limit Reached even though haven't even used 30gb of 50gb

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Joseph Orgell

• 2025年04月09日 18:12

Hello, my account has reached it's limit although i haven't even used 30gb of 50gb

The storage doesn't seem to be correct. Are you able to help?

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  Rona

  • 2025年04月10日 20:19

  Hi Joseph, 

  Welcome to Box Community and glad to assist! 

  Upon checking, it shows that you're still yet to reach your maximum storage. To investigate, try to check who owns the folder you're uploading your files into. 

  If it's a shared folder, confirm the folder owner as the latter may have reached his/her limit. 

  Hope it helps! 

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