invalid request params input

完了

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2025年04月09日 19:01

In Box Sign when I click on any file to use template, I keep getting the error "invalid request params input". Nothing has changed on any of the documents and everything was working yesterday.

3件のコメント

Rona

2025年04月10日 20:15
Hi Kathy,

Welcome to Box Community!

To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.

Thanks for posting!
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Kathy Burkett

2025年04月11日 12:45
Morning Rona,

Can you please expedite this request? This is now starting to effect our work product.
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Kathy Burkett

2025年04月14日 12:53
You can cancel this request. I copied all of our templates to a different folder, and they then started working again. I'm not sure why the original ones stopped working, but again, all I did was copy the originals to a new folder and they're working again.
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