Upgrade my account and verify account

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akhil tody

• 2025年04月21日 06:17

Hi

I want to upgrade my free account to a better version. However, when i put in the payment details it does not go through and asks me to submit a support ticket to verify my account. When I click on the link for the same it opens a community forum page and I am unable to do anything: i cannot verify my account nor can i upgrade it. Please help. 

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  Rona

  • 2025年04月21日 21:19

  Hi there, 

  Welcome to Box Community and glad to assist!

  To accomplish your upgrade, please reach out through box.com/pricing where you could hop on and chat with a Sales Representative. 

  We'd love to further assist!  

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