Uploading to Box is Very Slow. I could see Some errors when viewing through F12 developer console.

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Mohana Ranjan KP

• 2021年07月14日 11:05

Dear Support Team, The upload to Box with 250 MB size zip file with.7z format if very slow and it fails many times.

When i Retry it starts from where it left but does not making any progress or the progress is very slow.

When looking at the Developer console i could see many CORS error. Is that any way related to slow performance issue?

 

 

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  France

  • 2021年07月14日 20:15

  Hi Mohana, 

  Welcome to the Box Community!

  If you are having trouble uploading files or folders, can you please try the following troubleshooting tips:

  • Please ensure your web browser is the latest version of Internet Explorer, Safari, Firefox or Chrome.
  • Try clearing your browser's cache. If this does not resolve your issue please proceed to the next step.
  • Verify that you are using one of our recommended operating systems.

  For more tips, please take a look at this article: https://support.box.com/hc/en-us/articles/360044196773-Troubleshooting-Uploads-to-Box 

  If the issue persist, go ahead and submit a ticket with our support team by clicking on the “Contact Support” link just above this page to help you look further into this.

  Best,

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