Box Folder Missing

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Hugh J. Gallagher

• 2021年08月09日 17:28

This was the original link to the Delaware MFaaS box:  https://kyndryl.ent.box.com/folder/133879482333  When I launch the link, I get this message: 

Oops! We can't seem to find the page you're looking for.

What do get is a box folder of my desktop for Delaware .  I need this box added back for the team - how do we do this?  The Atlas record if needed is 81-X7AO0JY

Thank you

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  France

  • 2021年08月09日 19:26

  Hi Hugh, 

  Welcome to the Box Community!

   

  This would be something our Box Support team would like to investigate with you and may require specific account information. 

   

  I've gone ahead and created a ticket for you so that an agent can work directly with you on looking into this. Please check your email for details.

   

  Thanks for your patience!

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  Oliver Kimpiobi

  • 2021年08月12日 14:02

  Hi im having similar problems, an excel spreadsheet has gone missing. ive tried various search methods but cant find it, it was there yesterday.

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  France

  • 2021年08月12日 21:01

  Hi Oliver, 

  Welcome to the Box Community and thanks for your post!

  If you are part of a Business or Enterprise account, you can contact your Box admin to help run a User Activity Report to investigate what happened to your missing content.

  To learn more about running reports, please take a look at this article: https://support.box.com/hc/en-us/articles/360043696534-Running-Reports#useractivity 

  Best,

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