Unable to Connect to Box
Hi
I used to instal BOX in my laptop and access to BOX files with my previous employer. Later I changed a job and the current employer also uses BOX as well. I just logged out my previous BOX account and tried to log in my current BOX account. Unfortunately, once I log out, I am not able to log in a BOX again. It always shows"Unable to connect to BOX". I have followed the steps referred by the link in BOX Support. However, it does not work for me. I had uninstalled and re-installed again, but still show "Unable to connect to BOX".
Coud you please assist me in fixing this problem. I need to get it fixed urgently.
Thanks
-
Hi Wilson,
Welcome to the Box Community!
Did you encounter an error message similar to what is described in this article: https://support.box.com/hc/en-us/articles/360043696034-Box-Sync-Error-Unable-to-Connect-to-Box ?
If so, can you follow the steps provided in this article to resolve this issue.
If you still need further assistance, you may submit a new ticket to Product Support by clicking on the “Contact Support” link just above this page.
Best,
投稿コメントは受け付けていません。
コメント
3件のコメント