Timing out on refresh token

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AAPT apps

• 2021年08月22日 20:42
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We are getting timed out when we send a request to refresh our customer's token to https://api.box.com/oauth2/token. We are seeing it timeouts after 100 seconds. We notice this started around 8AM 8/22 UTC. 

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  AAPT apps

  • 2021年08月23日 23:41

  I am from Microsoft Power Automate team. We have a box connector which uses box API to read/write data on our customers behalf. This connector is used by thousands of box customers. We use on-behalf consent workflow to fetch OAuth access token on users behalf. Since Sunday, August 22, 2021, at approximately 2:00 AM UTC we are not able to refresh access token for close to 400 customers because of a issue on box API. These 400 customers are box customers too so request you to please look into this problem asap.

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