Unable to find Johnson & Johnson Folder in Box

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Sarfraz Sarfraz Hashmi

• 2021年09月30日 10:55

Hi Team,

The folder named as Johnson & Johnson is unavailable in the BOX.

Kindly investigate and let me know the procedure to raise a ticket.

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• 

  France

  • 2021年09月30日 19:23

  Hi Sarfraz, 

  Welcome to the Box Community!

  If a collaborative folder that you do not own is missing from your Box account, it is most likely that the owner of the collaborative folder has removed you as a collaborator on the collaborative folder. You will have to contact the folder owner of the collaborative folder to have them re-invite you to that folder again.

  If this is not the case, and you would like to further investigate, please go ahead and submit a ticket to Product Support team via this page, someone will reach out to you to gather information and look into the issue.

  Best,

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