Issue to restore folder from Trash

フォローする

新規投稿

MARCELO VICTORINO NOVAES

• 2021年10月30日 19:34
• 編集済み

I am trying to restore a folder from the trash but I received this pop up with the following message:

Could you please help me? Thanks

I also added a comment on this post: https://support.box.com/hc/en-us/community/posts/4405950549395-Restoring-Folder-from-Trash but was not sure if I needed to make a new post. Thank you.

0

• 

  France

  • 2021年11月01日 19:52

  Hi Marcelo, 

  Welcome to the Box Community and thanks for your post!

  This error usually comes up if the Delete folder operation has not yet finished and still being processed, and you will only be able to restore it once the first operation is completed.

  Could you try to recover this folder again and see if the same error message appears?

  Best,

  0

  コメントアクション パーマリンク
• 

  MARCELO VICTORINO NOVAES

  • 2021年11月03日 13:49

  Hi France, yes, I noticed that. It worked. Thank you

  0

  コメントアクション パーマリンク

サインインしてコメントを残してください。