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  • 正式なコメント
    France

    Hi Andrii, 

    Welcome to the Box Community!

    The behavior that you encounter could be similar to what is described in this article:

    The next step will require you to contact Box Support to help you directly and reset your storage count.

    I've gone ahead and created a ticket for you so that an agent can work directly with you, please check your email for details.

    Thanks for your patience! 

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  • Andrii Pryhar

    Thanks for help!

    0
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