Box no longer syncs to Mac after OS Monterey upgrade

フォローする

New post

Terry Gorski

• 2021年12月01日 23:52

Files in Box stopped syncing with my MacBook Pro right after I installed the Mac OS Monterey upgrade Version 12.0.1.  Any advice on what I can do to resume syncing Box with my computer?

0

• 

  France

  • 2021年12月02日 19:32

  Hi Terry,

  Welcome to the Box Community!

  Have you tried to manually reset you Box Drive app to see if this help fix the issue after your upgrade? If not, could you try this and follow the steps in this article: Manually Resetting Box Drive 

  If you've already done this and still having issues, please go ahead and submit a ticket to Product Support on this page to help you further troubleshoot this issue.

  Thanks for your participation in the forum and let us know how else we can help!

  0

  コメントアクション パーマリンク
• 

  Thomas Kohout

  • 2023年03月15日 20:56

  I regularly experience the same thing, Box stops syncing, sometimes the app completely disappears or stops working, and uploading and downloading fails causing missing or corrupted files.

   

  0

  コメントアクション パーマリンク

サインインしてコメントを残してください。