Does the Salesforce integration support Salesforce platform user licenses?

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jhall

• 2021年12月07日 16:40

The Box for Salesforce integration installation guide and FAQ state that the integration only works if Salesforce users have a full "Salesforce" user license. Does this just mean that the Salesforce integration user (synced with Box service account) needs a full Salesforce license, or does this mean ALL users that use this integration need a full Salesforce license?

We have lots of users on the Salesforce platform user license that would need to use the integration, and I wouldn't think that would be an issue especially since the integration supports custom Salesforce objects. Platform license users just wouldn't be able to access some standard Salesforce objects like Lead and Opportunity.

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  Alex Novotny

  • 2021年12月08日 14:55

  Hello, 

  We only support the full user license, as documented on the FAQ page. 

  Thanks, 

  Alex, Box developer advocate

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  Chanida Clarkston

  • 2022年05月02日 19:59

  What are options for integrating box.com with Salesforce for users with platform license?

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