I Year Cancel Request - Still Not done

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lesley milnes

• 2022年01月24日 19:09

being requesting a cancellation for over a year - never seen such a hoax and runaround as they continue to charge me monthly.

you would think someone would be embarrassed or someone within the organization would have some sort of decency.

you know the company sucks when they make you personally feel that it. "just doesn't even matter, anymore."

 

beyond anger, beyond disbelief.   good luck to the rest of you, at least.

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  Aira

  • 2022年01月25日 07:40

  Hi Lesley, 

  Welcome to the Box Community! 

  I would suggest to follow the procedure in this article: : https://support.box.com/hc/en-us/articles/360043694874-Canceling-Your-Box-Account

  Please let us know if there's anything else that I can help!

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