Very Slow Download Speed
Hi,
I tell you that from the Faculty of Economics and Business of the University of Chile we are experiencing a lot of slowness in downloading files from box. With other products such as dropbox and drive we have not had any problems.
We have made revisions to policies that could cause problems with download speed, we have tested with other networks without any policies applied and the same problem continues.
There is some diagnosis tool that can be used to have real data on your part and review why the slow situation.
Thank you in advance for any help you can give us.
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Hi Jackson,
Welcome to the Box Community!
I'm sorry to hear that you are experiencing slowness with downloading files in Box.
We listed some tips and guidelines that may help resolve the issue you encounter, can you please go over them and let us know how it goes:
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Dear good afternoon, we have done what was indicated but the problem persists. The connection diagnostic test indicated under the url does not work
URL: https://support.box.com/t5/Managing-Your-Content/How-Can- .I-Check-my-Network-Connection- Speed-to-Box/ta-p/335
It is quite unstable. The downloads suddenly works speed and other times it works slow. What would be the next steps to follow?
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