Upgrade to newer version of Box Popup Error

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Chad Pritts

• 2022年01月31日 17:08

I was forced to uninstall the box mac application. When I went to re-install it, I received a popup that says "upgrade to newer version of Box". I click on the popup and nothing happens. Box is inoperable. I signed onto another user on my Mac and there is no issue with the Box application. Please advise. Thank you. 

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  Loren Kane

  • 2022年01月31日 18:38

  Same this is happening to me. I had it installed (for the first time today) and it was working fine then it disappeared off of my computer and now it is giving me this error as well. I have tried deleting it and reinstalling, updating my OS, still no luck.

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  Loren Kane

  • 2022年01月31日 20:27

  Chad Pritts I was able to fix it by uninstalling it following these instructions (https://support.box.com/hc/en-us/articles/360044196293-Uninstalling-Box-Drive) and then restarting my computer, and then reinstalling it. Works now. Good luck

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  Jon Krombein

  • 2022年03月29日 19:06

  I'm having the same issue on two different macs. One 2013 MBP and one 2017 iMac. The fix suggested by Loren Kane above does not work. Any else have an idea?

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