Not able to see documents that my partner is sending me

フォローする

New post

Stuart Fillmore

• 2022年02月04日 22:30

My partner has sent me an invite via email to collaborate on documents. When I click the acceptance link, it has me log into my Box app, but all of my folders are empty. Why can’t I see these documents that I’ve accepted to collaborate on?

0

• 

  France

  • 2022年02月07日 21:34
  • 編集済み

  Hi Stuart, 

  Welcome to the Box Community!

  I wanted to check if you are still having issue accessing the files your partner has sent to you.

  If so, he may have sent you a Shared link rather than an invitation to collaborate in a file or folder. Files in a shared links are "read-only" and accessible through the link via a browser, the actual file will not appear in your All Files page, whereas "collaboration invite" brings the actual file/ folder into your folder tree.

  Here is an article that further discuss the difference between using a Shared link and inviting a Collaborator: https://support.box.com/hc/en-us/articles/360044196073-Collaboration-Frequently-Asked-Questions 

  0

  コメントアクション パーマリンク

投稿コメントは受け付けていません。