Unlimited Storage and I Can't upload any files

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Box User

• 2022年02月18日 14:46

I have the business plan and I still can't upload. I upgraded sometime last week because I got notification that my storage was full. 

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  France

  • 2022年02月18日 18:55

  Hi there, 

  Welcome to the Box Community!

  You might be uploading to a folder owned by another user whose storage has been maxed out.

  Upload counts towards the storage of the person who owns the folder so you may need to reach out to the owner of the folder to discuss increasing that account's storage. If its a managed user of your organization, Admins can increase that account's storage allocation following this article: 

  • Configuring and Editing Users

  Hope this helps! If you need further assistance, please let us know and we will help you.

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