New design
The Users and Groups management function is in the process of being redesigned. The new design is being released to a select number of customers and additional changes are bing made over a period of time. Those customers have the ability to toggle between the new design and the classic design. Product documentation that refers only to the new design will be enclosed in a box like this.
When you initially create a managed user account or when a user's access needs changes, administrators make those changes in the Admin Console. You can make changes to a single managed user or multiple managed users at once.
To edit a managed user:
- In the Admin Console, click Users and Groups.
- Select the Managed Users tab.
- Click the user name.
- Make any desired changes. See the Managed Users Tab section of Users & Groups Settings for details.
- Click Save.
New design
To edit a managed user:
- In the Admin Console, click Users and Groups.
- Select the Managed Users tab.
- Click the user name.
- Make any desired changes. See the Managed Users Tab section of Users & Groups Settings for details. Click Edit (
) in each section to make changes to the user account. (If the section is collapsed, hover over the section header or click 
to expand the section and see the Edit button.) - Click Save.
The Admin Console's Bulk Edit feature enables you to make changes to multiple manages user accounts at once by downloading a spreadsheet containing all users in your account, making changes to the data in the spreadsheet, and then uploading the spreadsheet with the changes.
To edit multiple managed users:
- In the Admin Console, click Users and Groups.
- Select the Managed Users tab.
- Click Bulk Edit (
). - Click Download file of current users.
- Open the spreadsheet file that was downloaded and make any desired changes to the account data in the file.
- To give a user unlimited storage, set the value in the Storage column to unlimited or -1.
- Only the attributes on the spreadsheet can be edited in bulk via this method.
- Do not change the data in the Email column. Changing an email address results in the creation of a new user account with that email address.
- See the Managed Users Tab section of Users & Groups Settings for more information about user account settings.
- Save your changes to the spreadsheet.
- Click Upload updated file.
- Select and upload the file from your computer. Any changes you made to users in the spreadsheet will now be applied to the users in Box.