Opening uploaded documents

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IQVIA Grant Coordinator

• 2022年02月22日 21:23

I am able to upload documents on Box, but when I try to open some of the documents I am getting an error message.  Please assist with helping to open these documents!

 

Thanks,

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  Aira

  • 2022年02月23日 00:10

  Hi there, 

  Welcome to the Box Community! 

  To check, may I have a screenshot of what it looks like on your end? in the meantime, please try to use another browser or clear your cached data. Please see this article: 

  https://support.box.com/hc/en-us/articles/360043695214-How-Do-I-Clear-The-Cache-And-Cookies-In-My-Browser-

  Thanks!

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