storage full

フォローする

新規投稿

kan

• 2022年03月06日 03:54

Hi,

I just emptied my trash but my storage is still full.
I had this same problem so many times.
Please fix this problem as soon as possible.

Thank you,
Kan

0

• 

  AJ

  • 2022年03月07日 19:55

  Hi Kan,

  Welcome to the Box Community! 

   

  I ran a script to fix the file size count in your used storage and should be seeing the right file size count.

  You can check this by going to your Box console> Account Settings>Account> Account Details> Storage ( used/total).

  You can also check this article from our Box Support page about "Storage".

  https://support.box.com/hc/en-us/articles/360043695334-Storage-Usage-Or-File-Count-In-My-Account-Is-Incorrect

   

  Best,

  0

  コメントアクション パーマリンク

投稿コメントは受け付けていません。