I need to get a refund and cancel my account

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Monica Jones

• 2022年04月04日 23:03

This account was created by accident by my daughter not realizing that there is a fee of $956.70.  I was just charged this amount and I am asking to please refund my account and cancel my subscription right away.  Is there a person I can speak to regarding this issue?

Thank you,

Monica

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• 

  AJ

  • 2022年04月05日 20:16

  Hi Monica,

  This would be best addressed by our Cancellations Team at cancel@box.com.   

  Please check this helpful article from our Box Product Support page about "Cancelling your Box Account".

  https://support.box.com/hc/en-us/articles/360043694874-Canceling-Your-Box-Account

   

  Best,

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