Can't recover large delete file

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Mike Mikey Nguyen (REVB)

• 2022年04月06日 05:21

I am trying to restore a file I accidentally moved to the trash but keep getting the error "The folder tree is still being deleted. Restore will be available once the delete operation is complete. Please try again later."  How long does this take?  Anyway to bypass?

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  France

  • 2022年04月06日 19:50
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  Hi Mike, 

  Welcome to the Box Community, I'm happy to help!

   

  This would be something our Support team would like to investigate with you and may require specific account information. I saw that this has been addressed on a ticket with support, please continue working with them and let the team know if you need further assistance.

   

  Regards,

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