Case: #2610515 - Unresponsive

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Riad Peertum

• 2022年04月29日 05:57

Hi Box Team,

I have submitted the above case given that my account has been deactivated and I have been asked to contact the billing team. As of date, I cannot access all my important files which i require in my day to day work

I am yet to hear from someone and this is urgent please.

Thanks

Riad Peertum

0

• 

  AJ

  • 2022年04月29日 18:06

  Hi Riad,

  Welcome to the Box Community! 

  I'm sorry to hear about the trouble with the reactivation. This will require our Billing Team to work directly with you. 

  I appreciate your patience with this matter and reset assured that this will be handled accordingly.

  Best,

   

   

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