Files that Box Drive cannot detect

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David Abbott

• 2022年04月29日 06:00

I keep getting this error message, but cannot find how to resolve it: There may be open files that Box Drive cannot detect. To prevent any loss of work, please ensure that any open Box files are saved and closed before you quit.

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  France

  • 2022年04月29日 19:54

  Hi David, 

  Welcome to the Box Community, I'm happy to help!

  To resolve this issue, can you uninstall and then reinstall Box Drive on your computer following these articles:

  • Installing and Updating Box Drive
  • Uninstalling Box Drive

  Let us know how it goes and if you have any questions!

  Regards,

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