Enable to installation BoxSync

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PUSIOL FREDERIC

• 2022年05月06日 07:54

Hello,

I use BoxSync on my computer. Wanted to install BoxSync on my new computer but got this message "Failed to execute script main".

What should I do ?

Thanks

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  France

  • 2022年05月06日 19:13

  Hi Frederic, 

  Welcome to the Box Community, I'm happy to help!

  Can you confirm if your computer meets the prerequisites stated in this article to be able to install and run Box Sync:

  • https://support.box.com/hc/en-us/articles/360043697194-Installing-Box-Sync

  If you've made sure your device meets these requirements, please try to uninstall and reinstall Box sync app:

  • https://support.box.com/hc/en-us/articles/360043697434-Uninstalling-Box-Sync-Manually

  Let us know how it goes and if you have any questions!

  Regards,

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  Louanne Li

  • 2022年05月15日 15:05

  Hi France, 

  I suddenly can't open Box Drive today. I tried to uninstall it but failed. It simply doesn't respond. I've followed your above instruction try to uninstall again but failed. Does it related to the bfd_main script? Any solution to get it to resume? 

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