Not receiving confirmation emails
Hi,
We are trying to send an invitation to our new colleague but she does not receive a confirmation email. We added box domains to our white list but it still isn´t working. What should we do next?
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Hi Minami,
Welcome to the Box Community!
This would be something our Box Support team would like to discuss with you and may require specific account information. I've gone ahead and created a ticket for you so that an agent can work directly with you on looking into this.Please check your email for details and updates. Thanks for your patience!Best,
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