Account full but few files

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Daniel Calegari

• 2022年07月01日 02:50

I had cleared and deleted all. Then I upload some 3 Gb. Now it says it is full. How do I correct it? It look like this problem: https://support.box.com/hc/en-us/articles/360043695334-Storage-Usage-Or-File-Count-In-My-Account-Is-Incorrect

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  France

  • 2022年07月01日 18:02

  Hi Daniel, 

  Welcome to the Box Community, I'm happy to help!

  I've ran the script that will recount all of the files and how much storage is being used in your account, so you should now be seeing the correct storage size available in your Box.

  Feel free to write back in if you have any questions for me!

  Best regards,

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