receiving 400 error when trying to authenticate via jwt

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  • Peter Christensen

    Hi

    If the user you are trying to connect with is a managed user - that is a user with a Box Login you have to have the Enterprise app access level set in your app configuration. Please be aware that if you do change this the 'Generate user access tokens' is automatically deselected and you need to reselect this afterwards. 

    Hope this helps

    Peter Christensen, Platform Solutions Engineer, Box

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