Previewers are not shown Box document search tool
My previewer-only users do not have the Box option to search within a document (PDF) when accessing through a desktop browser. They are able to access it via the mobile app and I have the feature regardless of how I access the document. Is there something I can change to make it available to them in a web browser? The native browser search is not adequate for searching.
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Hi CCS,
Welcome to the Box Community, I'm happy to help!
This would be something our Product Support team can help look into and may require specific account information. I've gone ahead and created a ticket for you so that an agent can work directly with you.
Kindly check your email for details and updates!
Best Regards,
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