Deleted files not in Trash

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Tim Walsh

• 2022年07月20日 14:46

I mistakenly deleted a number of files in a folder and I tried to cancel in the middle of the deletion process.

I found some of the files in the Trash and was able to restore them, but not others. I wonder if they somehow got 'lost' b/c I canceled in the middle of the process.

I'd be happy to upgrade from my free subscription if that would help.

Thanks much for any suggestions!

BT

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  AJ

  • 2022年07月20日 19:11

  Hi Tim,

  Welcome to the Box Community! I'm happy to help.

   

  I see that we’ve already addressed your request via ticket #2661097.

  Please reach out if there’s anything else we can assist with!

  Best,

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