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Promising 10 GB free storage

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Box User

I just downloaded the mobile app because of the email promising 10 GB free storage:
"Mark your calendar! Download the Box Mobile app in August and get a bonus 10GB of storage for free, so you can capture more videos, scan more documents, and create more Box Notes." 

My account has not been updated with the extra 10GB. 
Can you help?

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  • France

    Hi there, 

    Welcome to the Box Community! I'm happy to help.

    Please send an email to billing@box.com and one our billing representatives will reach out to you to help look in this. 

    Thanks for reaching out and let us know how else we can help!

    Regards,

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  • Box User

    Email sent.

    Thanks

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