Unable to download video to iphone

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Christine Drumm

• 2022年08月25日 03:31

I have always downloaded videos to my iPhone to post to IG. I can no longer download any videos at all to my phone. Photos download for some reason. Help!

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  France

  • 2022年08月25日 22:56

  Hi Christine, 

  Welcome to the Box Community, I'm happy to help!

  Do you encounter a specific error when downloading videos from Box? Can you shared a screenshot to us here so we can take a look?

  How large are the files you are trying to download?

  Looking forward to hear from you!

  Regards,

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