Not getting Confirmation Mail

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ALLEN THOMAS

• 2022年08月25日 13:19

My Friend is not getting the Confirmation Mail. So not able to create a ticket also. need help

Mail ID : 

[personal information--redacted]

Display Name : Josin Jose

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  France

  • 2022年08月25日 20:05

  Hi Allen, 

  Welcome to the Box Community, I'm happy to help!

  This might require some account specific information, so I've submitted a case to Box Support on your behalf.

  Kindly check your email inbox for details and updates.

  Sincerely,

   

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  Gabriel Miotti de Oliveira

  • 2023年02月10日 15:36

  Hi France a friend of mine is having the same problem as Allen Thomas. My friend received a message to be invited but when he does a login he never receive a confirmation email of BOX.

  His email is: emoc@nordika.dk and his name is Eduardo Molica.
  We cannot create another account because the acess to a box is only for company emails.

  Could you help us?

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