Account storage issue
Have hit the storage limit and removed a number of files, but Box is still advising my account is full.
Could you please review/recount the storage in my account. Have done this previously and it has worked.
Thanks,
Tim-
Hi Tim,
Welcome to the Box Community, I'm happy to help!
The issue you encounter seems related to what is described in this article:
I've ran the script that will recount all of the files and how much storage is being used in your account, so you should now see the correct storage size available in your Box.
Feel free to write back in if you have any questions for me!
Best regards,
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