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Characters to avoid in file and folder names

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Sarah Newitt

Slightly unclear as to what characters should be avoided in file and folder names when using Box.

For example is it ok to use spaces within a filename (not at the beginning or end), or can this cause problems in transferring?

Would it be better to use underscores or hyphens instead?

 

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  • France

    Hi Sarah. 

    Welcome to the Box Community, I'm happy to help!

    There are indeed some limitations on characters/ symbols when naming your folders and files in Box:

    • Box only supports file or folder names that are 255 characters or less. File names containing non-printable ascii, "/" or "\", names with leading or trailing spaces, and the special names “.” and “..” are also unsupported. Box supports only Unicode Basic Multilingual Plane (BMP) characters in file and folder names.
    • The file or folder's path on Windows machines should be under the 255-character Windows limitation. Folder paths that exceed 255 characters may truncate the content's name before uploading to Box.

    To learn more please take a look at this article: https://support.box.com/hc/en-us/articles/360043697614-Miscellaneous-Box-Drive-Error-Notifications

    Let me know if you have other questions!

    Regards,

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  • Sarah Newitt

    Thanks for your reply - appreciate it.

    So having spaces in filenames should cause no issues nor ampersands (i.e. &)?

    Best

    Sarah

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  • France
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    Hi Sarah, 

    A space in between file names is fine as well as using ampersands.

    Feel free to write back in if you have other questions, and I will do my best to help!

    All the best,

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  • Diksha Sharma

    Is there a way to resolve the issue above? IE: creating new parent folder etc?

    France

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  • Kim Powell

    Are parenthesis acceptable?

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