Rona

1. コミュニティ
2. Support Forum
3. Unable to set password

Hi Saida,  Welcome to Box Community and I’m here to help! Please run these basic troubleshooting steps to fix your error:  Login to box.com using your alternate browser.  Make sure your browser is...

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• Rona
• 2023年05月15日 22:27
• -1件の投票

1. コミュニティ
2. Support Forum
3. Slides not centered after zooming

Hi Patrick,  Welcome to Box Community and I’m here to help! Are you using your web browser in your iPad or this is your preview in your Box for iOS? Also, did you already tried checking it through ...

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• Rona
• 2023年05月15日 14:50
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Select all files with 1 click

Hi there,  Welcome to Box Community and I’m here to help! To easily select multiple files,  here's how you could accomplish it.  Hope it helps!   

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• Rona
• 2023年05月12日 22:47
• -1件の投票

1. コミュニティ
2. Support Forum
3. Invitee Not Receiving Invite Email

Hi Brighton,  Welcome to Box Community and I’m here to help! Please have the affected user to check the following,  Check your Spam/Junk email folder. Sometimes, certain email clients do not recog...

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• Rona
• 2023年05月10日 20:57
• -1件の投票

1. コミュニティ
2. Support Forum
3. My images won't open.

Hi Lima,  Welcome to Box Community and I’m here to help! To help address your issue, please try the following troubleshooting steps:  Log out and log in from your Box mobile application.  Uninstal...

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• Rona
• 2023年05月09日 23:15
• 編集済み
• -1件の投票

1. コミュニティ
2. Support Forum
3. "Customize Folder Settings" option missing

Hi Alexis,  Welcome to Box Community and glad to help!  Kindly uninstall your current Box Sync application and follow these steps to modify the location of your Box Sync folder.  To uninstall your ...

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• Rona
• 2023年05月06日 00:13
• -1件の投票

1. コミュニティ
2. Support Forum
3. Can't upload

Hi there,  Welcome to Box Community and glad to assist!  I opened a new ticket regarding your upload issue and a member of our team will get in touch.  Please keep an eye to your email.  Thanks for...

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• Rona
• 2023年05月04日 14:55
• -1件の投票

1. コミュニティ
2. Support Forum
3. Move box drive directory on a mac

Hi Jim,  Welcome to Box Community and glad to assist!  To configure your Box Drive folder's default location, here's the steps.  Note: This article discusses resolving issues around file-to-file li...

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• Rona
• 2023年05月03日 22:43
• -2件の投票

1. コミュニティ
2. Support Forum
3. Unable to upload files to Box

Hi Stefan,  Welcome to Box Community and glad to assist!  It appears that you've already reached out to our Product Support team to address your upload issue. Please note that a member of our team ...

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• Rona
• 2023年04月26日 21:58
• -1件の投票

1. コミュニティ
2. Support Forum
3. アップロードに失敗したファイル

Hi there,  Welcome to the Box Community and I'm happy to help! Please be informed that this community is primarily intended for English language speakers. If you are able to post your question in E...

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• Rona
• 2023年04月26日 20:48
• -2件の投票