Rona

1. コミュニティ
2. Support Forum
3. Error linking emails and cannot open support request

Hi Rui,  Welcome to Box Community and glad to assist! You mentioned there was an error when you added a secondary email to your account. Can you attach a screenshot to get a closer look?  We'd love...

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• Rona
• 2024年09月06日 22:44
• 編集済み
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Cancel My Account Please

Hi Garth,  Welcome to Box Community and glad to assist!  Canceling a Business or Enterprise Account Only the account administrator can cancel a Business or Enterprise account. Go to Admin Console ...

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• Rona
• 2024年09月06日 22:38
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Regarding Folders API

Hi Bill,  Welcome to Box Community and glad to assist!  Looks like your ticket has closed due to inactivity. And in order to continue troubleshooting, please open a new ticket here.  Rest assured t...

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• Rona
• 2024年09月06日 22:20
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Salesforce Flow - Upload Files

Hi Carl,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 2024年09月06日 22:06
• 0 件の投票

1. コミュニティ
2. Support Forum
3. WHY IS IT SO HARD TO SUBMIT A SUPPORT TICKET ON BOX?

Hi Stephen,  Welcome to Box Community and glad to assist!  Your ability to create a ticket will vary according to your account type. For more details, please visit this article. Meanwhile, can you ...

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• Rona
• 2024年09月06日 22:03
• 編集済み
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Box Drive stopped displaying files on two different computers yesterday.

Hi David,  Welcome to Box Community and glad to assist!  Can we confirm your current Box version and Operating System?  We'd love to further assist! 

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• Rona
• 2024年09月06日 21:56
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Box file on Desktop

Hi Brian,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 2024年09月06日 20:34
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Box Drive Sync Issue

Hi there,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 2024年09月06日 20:20
• 0 件の投票

1. コミュニティ
2. Support Forum
3. add new domain to box

Hi JP,  Welcome to Box Community and glad to assist!  Only primary admins, not co-admins, can add managed domains. Managed domains consist of only second-level and top-level domains, also known as...

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• Rona
• 2024年09月06日 20:17
• 0 件の投票

1. コミュニティ
2. Support Forum
3. API Calls Limit

Hi there, Welcome to Box Community and glad to assist! For your API related questions, contact our Developer team. You can post your question to community.box.com.  Thanks for posting!

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• Rona
• 2024年09月06日 20:05
• 0 件の投票