Rona

1. コミュニティ
2. Support Forum
3. Pop up will not stop

Hi Marina,  Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out on your existing ticket and we'll stay in touch.  Tha...

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• Rona
• 2024年12月26日 20:37
• 0 件の投票

1. コミュニティ
2. Support Forum
3. uploading files to Box

Hi there,  Welcome to Box Community and glad to assist! If you are having trouble uploading files or folders to Box, please try the following troubleshooting steps: Make sure that your web browser...

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• Rona
• 2024年12月26日 20:35
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Two Factor Backup Codes

Hi Jake,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 2024年12月24日 21:11
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Grant credentials are invalid

Hi Dinesh,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 2024年12月24日 21:07
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Authorize section is not enabled for free account to authorize the apps

Hi Sai,  Welcome to Box Community and glad to assist! Kindly reach out to our Developer team for your Integrations-specific queries. To post your inquiry, please use this link and click 'Box Platfo...

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• Rona
• 2024年12月24日 21:05
• 0 件の投票

1. コミュニティ
2. Support Forum
3. strong password required

Hi Allyson, Welcome to Box Community and glad to assist! To address your issue, try to reset the password for your Box account, follow this process: Visit https://app.box.com/reset and enter the e...

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• Rona
• 2024年12月24日 21:03
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Lost files after organization change

Hi Hafsah,  Welcome to Box Community and glad to assist!  If your files are missing, you can check your trash to find it.  Notes: When items are deleted from a collaboration folder, both the owner...

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• Rona
• 2024年12月24日 21:01
• -1件の投票

1. コミュニティ
2. Support Forum
3. Issues accessing Primary Admin account

Hi Gregory,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 2024年12月24日 20:58
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Recover accidentally deleted files

Hi there,  Welcome to Box Community and glad to assist!  If your files are missing, you can check your trash to find it.  Notes: When items are deleted from a collaboration folder, both the owner ...

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• Rona
• 2024年12月24日 20:57
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Can free account use API to download file from box?

Hi there,  Welcome to Box Community and glad to assist! Kindly reach out to our Developer team for your API-related queries. To post your inquiry, please use this link and click 'Box Platform.' Tha...

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• Rona
• 2024年12月24日 20:54
• 0 件の投票