Rona

1. コミュニティ
2. Support Forum
3. Two Factor Verification Won't Call My Number

Hi Marissa, Welcome to Box Community, glad to assist!  Due to privacy and security reasons, we recommend that you use your affected email to directly contact Box Support. Thanks for posting! 

• コメントを表示
• Rona
• 2025年04月25日 21:27
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Need to Reset MFA

Hi Dakota,  Welcome to Box Community, glad to assist!  Due to privacy and security reasons, we recommend that you have the user to directly contact Box Support. Thanks for posting! 

• コメントを表示
• Rona
• 2025年04月25日 21:25
• 0 件の投票

1. コミュニティ
2. Support Forum
3. User cannot access account due to being asked for MFA but does not have the app

Hi Denis,  Welcome to Box Community, glad to assist!  Due to privacy and security reasons, we recommend that you have the user to directly contact Box Support. Thanks for posting! 

• コメントを表示
• Rona
• 2025年04月25日 21:24
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Password Reset Not Working

Hi there,  Welcome to Box Community and glad to assist!  You'll be able to setup the password for your Box account through this process: Visit https://app.box.com/reset and enter the email address...

• コメントを表示
• Rona
• 2025年04月24日 21:42
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Updating password issue

Hi Joanna,  Welcome to Box Community and glad to assist!  You'll be able to setup the password for your Box account through this process: Visit https://app.box.com/reset and enter the email addres...

• コメントを表示
• Rona
• 2025年04月24日 21:39
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Deleted user, now missing files and folders

Hi Katherine,  Welcome to Box Community and glad to help! It seems that we'll be needing more information regarding your delete and transfer. At this rate, I created a new ticket and a member from ...

• コメントを表示
• Rona
• 2025年04月24日 21:36
• 編集済み
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Help!

Hi Kevin,  Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. If you need additional assistance please let us know.  Thanks for posting!

• コメントを表示
• Rona
• 2025年04月24日 21:29
• 編集済み
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Workflow not working

Hi Tallulah,  Welcome to Box Community and we're glad to help!  I opened a new ticket and a member from Box Product Support will be in touch, please keep an eye out. Thanks for posting!

• コメントを表示
• Rona
• 2025年04月24日 21:36
• 編集済み
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Integrate Box to Salesforce error

Hi Xin Ma, Welcome to Box Community and glad to assist!  It shows that you have a designated team that works with Box Premier Services. For immediate assistance, you should contact your internal he...

• コメントを表示
• Rona
• 2025年04月24日 21:22
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Unable to clear upload error message

Hi John,  Welcome to Box Community and we're glad to help!  It seems that we would be needing more information regarding your error. And I created a new ticket and a member from Box Product Support...

• コメントを表示
• Rona
• 2025年04月24日 19:58
• 0 件の投票