Rona

1. コミュニティ
2. Support Forum
3. I have deleted most of my files but storage still full

Hi Tom, Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if you ex...

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• Rona
• 2024年01月24日 22:00
• 0 件の投票

1. コミュニティ
2. Support Forum
3. It takes forever for photo thumbnails to load using Box Drive and Windows Explorer crashes/hangs on folders with a large number of files. Any fix for this?

Hi Mark,  Welcome to Box Community and glad to assist! I have created a ticket and a member from Product Support will get in touch, please keep an eye out.  Thanks for posting! 

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• Rona
• 2024年01月24日 21:58
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Admin Privileges

Hi Marisol, Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out and we'll stay in touch.  Thanks for posting!

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• Rona
• 2024年01月24日 21:56
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Trouble adding users

Hi Hanna, Welcome to Box Community and glad to assist! I have created a ticket and a member from Product Support will get in touch, please keep an eye out.  Thanks for posting! 

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• Rona
• 2024年01月24日 21:54
• 0 件の投票

1. コミュニティ
2. Support Forum
3. 2. Users failed to be added - Error Undefined

Hi there, Welcome to Box Community and glad to assist! I have created a ticket and a member from Product Support will get in touch, please keep an eye out.  Thanks for posting!   

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• Rona
• 2024年01月24日 21:52
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Storage issue

Hi there, Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if you ...

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• Rona
• 2024年01月24日 21:49
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Storage Showing as full

Hi David, Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if you ...

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• Rona
• 2024年01月24日 21:46
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Change Admin

Hi Bindiya, Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please let us know in this forum if you have questions. We'd love to further ass...

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• Rona
• 2024年01月24日 21:41
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Using Box in Microsoft 365 Copilot

Hi Ben, Welcome to Box Community and glad to assist! I have created a ticket and a member from Product Support will get in touch, please keep an eye out.  Thanks for posting!   

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• Rona
• 2024年01月24日 21:38
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Need to transfer Admin to new person

Hi Beth, Welcome to Box Community and glad to assist!  Change your Box Administrator by following these steps:  While logged in as your organization's Box account Admin, go to Admin Console > User...

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• Rona
• 2024年01月24日 21:34
• 編集済み
• 0 件の投票