Rona

1. コミュニティ
2. Support Forum
3. JOWP Box Admin permission change

Hi Ji Yeon,  Welcome to Box Community and I'm here to assist!  We have created a new case and a member of our team will contact you through email, please keep an eye out.  Thanks for posting!

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• Rona
• 2023年10月10日 22:03
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Restore Box Drive Account - URGENT

Hi Walter,  Welcome to Box Community and glad to help! It shows that you're currently working with a member of our team. Please keep an eye out and we'll stay in touch.  Thanks for posting!

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• Rona
• 2023年10月10日 22:01
• 0 件の投票

1. コミュニティ
2. Support Forum
3. The account owner no longer works for our company, how can we change the owner?

Hi Zach,  Welcome to Box Community and glad to help! It shows that you're currently working with a member of our team. Please keep an eye out and we'll stay in touch.  Thanks for posting!

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• Rona
• 2023年10月10日 22:00
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Similar problem to "private account with company email, cannot access company's shared files."

Hi Jacob,  Welcome to Box Community and glad to help!  Looks like you've been added as a managed user successfully on Oct 6th.  Let us know in this forum if you have questions.  Thanks for posting! 

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• Rona
• 2023年10月10日 20:41
• 編集済み
• 0 件の投票

1. コミュニティ
2. Support Forum
3. User Status question

Hi Laveille,  Welcome to Box Community and I'm here to assist!  We have created a new case and a member of our team will contact you through email, please keep an eye out.  Thanks for posting!  

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• Rona
• 2023年10月10日 20:37
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Storage says full when it is not

Hi Dalton,  Welcome to Box Community and glad to help!  Looks like you haven't used the entirety of your allocated space. To verify this, log in to box.com> Account Settings> Used Storage. Let us k...

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• Rona
• 2023年10月10日 20:12
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Box drive cache limit not working

Hi Paul,  Welcome to Box Community and glad to help!  As of this message, you can't modify your Box Drive location. Meanwhile, see if you could completely clear your Box Drive cache by resetting yo...

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• Rona
• 2023年10月10日 20:08
• 編集済み
• 0 件の投票

1. コミュニティ
2. Support Forum
3. How to create a same filter to use on different document

Hi Manon,  Welcome to Box Community and glad to help!  For better assistance, we encourage you to create a support case  instead. Rest assured that a member of Product Support team will be in touch...

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• Rona
• 2023年10月10日 19:56
• 編集済み
• 0 件の投票

1. コミュニティ
2. Support Forum
3. I can't verify my email

Hi Jane,  Welcome to Box Community and glad to help!  When I checked on your Box account it shows you have successfully confirmed your email. However, if you haven't finished setting up your accoun...

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• Rona
• 2023年10月10日 19:49
• 0 件の投票

1. コミュニティ
2. Support Forum
3. shared file or folder link has been removed

Hi Jose,  Welcome to Box Community and glad to help!  This error typically is caused by one of 3 things: Incorrect sharing permissions on the shared file. In other words, whoever created the lin...

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• Rona
• 2023年10月10日 19:42
• 0 件の投票