Rona

1. コミュニティ
2. Support Forum
3. Storage usage in my account is incorrect

Hi Justin,  Welcome to Box Community and glad to help!  We have corrected your account storage on your account. To verify this, log in to box.com> Account Settings> Used Storage.  Let us know in th...

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• Rona
• 2023年07月18日 23:19
• 0 件の投票

1. コミュニティ
2. Support Forum
3. hi My disc shows full even though it is not full

Hi Erdi,  Welcome to Box Community and glad to help!  We have corrected your account storage on your account. To verify this, log in to box.com> Account Settings> Used Storage.  Let us know in this...

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• Rona
• 2023年07月18日 23:16
• 0 件の投票

1. コミュニティ
2. Support Forum
3. wrong name on invoices from start till now

Hi Zohra,  Welcome to Box Community and glad to help!  To address your invoice inquiry, please contact our Billing team for assistance using billing@box.com or open a ticket via https://support.box...

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• Rona
• 2023年07月18日 23:13
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Storage Usage Or File Count In My Account Is Incorrect ANSWERED

Hi there,  Welcome to Box Community and glad to help!  We have corrected your account storage on your account. To verify this, log in to box.com> Account Settings> Used Storage.  Let us know in thi...

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• Rona
• 2023年07月18日 23:16
• 編集済み
• 0 件の投票

1. コミュニティ
2. Support Forum
3. new password reset required for every log in

Hi David,  Welcome to Box Community and glad to help!  I opened a new ticket and a member of our team will get in touch through email. Please keep an eye out.  Thanks for posting! 

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• Rona
• 2023年07月18日 22:19
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Missing files and folders

Hi Silvana,  Welcome to Box Community and glad to help!  I opened a new ticket and a member of our team will get in touch via email. Please keep an eye out.  Thanks for posting! 

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• Rona
• 2023年07月18日 22:17
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Password reset not working

Hi Chloe,  Welcome to Box Community and glad to help!  Looks like you're now working with a member of our team via email. Rest assured that we will keep in touch and please keep an eye out.  Thanks...

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• Rona
• 2023年07月18日 22:14
• 編集済み
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Unable to get access using Box SDK when the authentication method is Client Credentials Grant

Hi there,  Welcome to Box Community and glad to help!  I created a new ticket and a member of our team will keep in touch through email. Please keep an eye out.  Thanks for posting! 

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• Rona
• 2023年07月18日 22:02
• 編集済み
• 0 件の投票

1. コミュニティ
2. Support Forum
3. All data gone and 2nd verification code not going in my phone number ??

Hi there,  Welcome to Box Community and glad to help!  Looks like 2FA (Multi-Factor Authentication) is not enabled for your account. Currently, are you able to successfully log in to Box? Also, you...

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• Rona
• 2023年07月18日 21:50
• 編集済み
• 0 件の投票

1. コミュニティ
2. Support Forum
3. accoutn needs futher verification

Hi there,  Welcome to Box Community and glad to help!  For context, are you having an issue with your log in that it asks for further verification? It would be helpful if you could add more details...

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• Rona
• 2023年07月18日 21:41
• 編集済み
• 0 件の投票