Rona

1. コミュニティ
2. Support Forum
3. Delete all files but no more free space appears

Hi there,  Welcome to Box Community and glad to help!  Looks like you've managed to work with our Support team regarding your query and looks like someone has helped to successfully address it.  Th...

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• Rona
• 2023年07月04日 16:03
• 編集済み
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Help please

Hi Chinita,  Welcome to Box Community and glad to help!  Note: We've removed your contact number in this public forum to keep your data private and secured.  Looks like you've managed to work with ...

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• Rona
• 2023年07月04日 16:00
• 編集済み
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Confirmation mail fails to send

Hi Bouchiba,  Welcome to Box Community and glad to help!  I opened a new ticket and a member of our team will be emailing you instead. We'll keep in touch and please keep an eye out.  Thanks for po...

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• Rona
• 2023年07月04日 15:56
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Cancel subscription

Hi Clare,  Welcome to Box Community and I’m here to help! To cancel, we have a self-serve option where you can end your Box subscription yourself and please follow the instructions here according t...

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• Rona
• 2023年07月04日 15:54
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Unable to upload new files as quota is incorrectly saying I have exceeded limits.

Hi Matthew,  Welcome to Box Community and glad that you've joined this forum.  Great news! We've ran the script to correct your file and folder counts. To verify this, log in to box.com> Account Se...

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• Rona
• 2023年07月04日 14:25
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Not able to receive otp change mobile number

Hi Ravi,  Welcome to Box Community and glad to help!  I opened a new ticket and a member of our team will be emailing you instead. We'll keep in touch and please keep an eye out.  Thanks for posting!

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• Rona
• 2023年07月04日 14:23
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Storage space in not reclaimed

Hi Leela,  Welcome to Box Community and glad that you've joined this forum.  Great news! We've ran the script to correct your file and folder counts. To verify this, log in to box.com> Account Sett...

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• Rona
• 2023年07月04日 14:22
• 0 件の投票

1. コミュニティ
2. Support Forum
3. box update failed.

Hi Patrick,  Welcome to Box Community and glad to help!  I opened a new ticket and a member of our team will be emailing you instead. We'll keep in touch and please keep an eye out.  Thanks for pos...

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• Rona
• 2023年07月04日 14:19
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Need help getting paid account lol

Hi Tyler,  Welcome to Box Community and glad to help!  For assistance, you may reach out to our Sales team through box.com/pricing.  Thanks for posting! 

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• Rona
• 2023年07月04日 14:17
• 編集済み
• 0 件の投票

1. コミュニティ
2. Support Forum
3. In BOX folder following link for OKPAI project not working

Hi Priyanka,  Welcome to Box Community and glad to help!  Thanks for taking your time to post in our public forum, however if you need any assistance kindly reach out internally.  Stay well! 

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• Rona
• 2023年07月04日 14:15
• 0 件の投票